- The work is good
- The work is on time
- You're a pleasure to deal with
And, he says, you don't even have to be all three! People will deal with you being unpleasant if the work is good and always on time!
(And so on.)
And now I know, working in the industry. I am mostly dealing with freelancers indirectly, but it's SO TRUE. It's safest to be all three, of course, but people will forgive one of the three if you excel at the other two. This entry was originally posted at Dreamwidth.